Customer Service Agent

4 weeks

Customer Service Agent

Kingdom Wide

Customer Service – Small Package

Job Details

Experience Needed 5-10 Years
Career Level Customer Service Agent
Education Level Higher education
Gender Male / Female

Job Description

    Promoting UPS services and providing excellent service to the customers by
    representing the company with the most professional manner.

Job Requirements

    •  To promote positively UPS brand.
    • Attend customer phone calls and support them with the assistance they need.
    • Communication with global UPS offices via intranet, internal e-mail network and
      UPS shipments tracking site {for purpose of tracking and tracing, pick-up
      request, service availability and urgent delivery etc.}.
    • Supporting other departments {Sales, Operations & Accounts} by informing and
      updating them with the customer needs.
    • Increasing UPS business by representing the company with the most
      professional manner that attracts the customer and keeps him always satisfied.

Job Application