4 weeks
Customer Service Agent
Kingdom Wide
Customer Service – Small PackageJob Details
Experience Needed
5-10 Years
Career Level
Customer Service Agent
Education Level
Higher education
Gender
Male / Female
Job Description
Promoting UPS services and providing excellent service to the customers by
representing the company with the most professional manner.
Job Requirements
- To promote positively UPS brand.
- Attend customer phone calls and support them with the assistance they need.
- Communication with global UPS offices via intranet, internal e-mail network and
UPS shipments tracking site {for purpose of tracking and tracing, pick-up
request, service availability and urgent delivery etc.}. - Supporting other departments {Sales, Operations & Accounts} by informing and
updating them with the customer needs. - Increasing UPS business by representing the company with the most
professional manner that attracts the customer and keeps him always satisfied.