Customer Service Agent

تفاصيل الوظيفة

وصف الوظيفة

Promoting UPS services and providing excellent service to the customers by
representing the company with the most professional manner.

متطلبات الوظيفة

•  To promote positively UPS brand.
• Attend customer phone calls and support them with the assistance they need.
• Communication with global UPS offices via intranet, internal e-mail network and
  UPS shipments tracking site {for purpose of tracking and tracing, pick-up
  request, service availability and urgent delivery etc.}.
• Supporting other departments {Sales, Operations & Accounts} by informing and
  updating them with the customer needs.
• Increasing UPS business by representing the company with the most
  professional manner that attracts the customer and keeps him always satisfied.